Privacy Policy – Finbuild
Last updated: 16 August 2026
Finbuild (ABN 43 732 730 754) respects your privacy. This privacy policy explains how we collect, use, hold and disclose personal information when you use our website or engage our construction, landscaping, bricklaying, drainage, excavation and related services across the Colac Otways and South West Victoria.
We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).
1. Who we are
Finbuild provides construction and landscaping services including bricklaying and paving, shed and carport builds, driveways, drainage, mini excavations, headwalls and culverts, and wet/dry hire of plant.
Website: https://finbuild.com.au Email: [email protected] Phone: 0411 982 708
2. What personal information we collect
We may collect:
- Name, phone number, email address and postal or project address
- Details about your project (site location, scope of works, plans or photos you supply)
- Payment and billing information
- Technical data such as IP address, browser type and pages visited (via cookies and analytics)
We collect this information when you request a quote, fill in a contact form, email or call us, or use our website.
3. Why we collect and use your information
We use your personal information to:
- Respond to enquiries and provide quotes
- Plan, schedule and deliver construction or landscaping work
- Process invoices and payments
- Communicate about your project
- Improve our website and services
- Meet legal and insurance requirements
We only use your information for these purposes or for related purposes you would reasonably expect.
4. Who we share your information with
We do not sell or rent your personal information. We may share it with:
- Subcontractors, suppliers or engineers involved in your project
- Our professional advisers (accountants, insurers, lawyers)
- Service providers who help us run the business (website hosting, email, accounting software)
- Government or regulatory bodies when the law requires it
Any third parties must handle your information securely and only for the purpose we specify.
5. Cookies and website data
Our website uses cookies to improve your experience and understand how people use the site. You can control cookies through your browser settings.
Embedded content from other sites (for example videos or maps) may collect data according to those sites’ own privacy policies.
6. How long we keep your information
We keep personal information only as long as we need it for the purposes above or as required by law (for example taxation or insurance records). When we no longer need it, we securely destroy or de-identify it.
7. Your rights
You can:
- Ask for access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Ask us to delete information (subject to legal retention requirements)
- Complain if you believe we have mishandled your information
To exercise these rights, email [email protected] or call 0411 982 708. We will respond within a reasonable time.
If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or on 1300 363 992.
8. Overseas disclosure
We do not routinely send personal information overseas. If any of our service providers store data outside Australia, we take reasonable steps to ensure they protect it to Australian standards.
9. Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
10. Changes to this policy
We may update this privacy policy from time to time. The latest version will always appear on this page with the updated date.
11. Contact us
For any questions about this privacy policy or your personal information: Email: [email protected] Phone: 0411 982 708 Website: https://finbuild.com.au
